I ordered this oil from “try before you buy”.

I have been a jurlique faithful customer for nearly 10 years and have always loved their products, mostly their face skin care range.

However, for the first time when placing this order, I couldn’t see the tester at the checkout. I had multiple attempts and it kept disappearing. I imagined a glitch and still went ahead and purchased this oil I have been meaning to try for sometime and imagined I would still be getting the tester as part of the deal “try before you buy”. To my immense disappointment I didn’t get the tester. I immediately contacted jurlique customer support and Mirra.

Up until this date, Jurlique today has not replied to my voice messages or emails. Mirra has tried to assist by reaching out to jurlique however once again no response.

As I never got the tester I decided to open the bottle and try it. The smell is divine however I had the worst reaction and my skin started itching really badly around my legs and arms. I waited for a few minutes however could not resist being so uncomfortable and had to get a shower to remove it.

To be honest I didn’t like the texture either. I wear lots of different body oils and I never had a bad reaction on my skin, the fact that I can’t wear this one is very unfortunate.

I want to return it but jurlique doesn’t get back to me and I hate being in this situation.

The worst part is this could had been easily avoided if I had my tester to sample the oil as I should had…